If you measure it, it will improve. Manufacturers tend to believe that statement. There’s really no other way to quantify improvement (or lack thereof) without some method or means to establish a baseline performance and monitor progress — for a company, process, function, person, etc.
Yet many manufacturers fail to rigorously measure how they’re performing with strategies key to their success in coming years. For example, according to the Next Generation Manufacturing Study, 26% of manufacturers have no measurement systems or reviews in place to assess return from supply-chain management and collaboration; another 31% have only “ad hoc monitoring of basic measures and ad hoc reviews.” For strategies of green/sustainability and global engagement, the lack of measurement is even more pronounced.
Measurement systems for reviewing return from the following strategies:
Now measuring would be meaningless if it didn’t actually correlate with improvement — but it generally does. For example, 65% of manufacturers with better than ad hoc measurement systems or reviews of process improvement efforts report that productivity has increased by 25% or more the past three years, compared to 43% of manufacturers with no measurements and 48% of manufacturers with only ad hoc measurements and reviews.
Look around at what’s important to your company, be it one of the six NGM Study strategies or your own unique objectives. Do you measure and review it? If not, you may suddenly find that your performance is no longer competitive and that, like hundreds of manufacturers the past year, your company has become a field of lost dreams.
By George Taninecz, VP of Research, The MPI Group